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Mercedes Luxury Experience is Happy to serve you!
Scheduling Policies
Pre-appointment details
*PLEASE READ EACH APPOINTMENT TYPE BEFORE SCHEDULING! I WILL NOT ACCOMMODATE ANY MIS-SCHEDULING.
*COLOR SERVICES IS UNDER WASH, AND SILK-PRESS VISIT TYPE. JUST SELECT THE COLOR SERVICES THAT CO-INSIDE WITH THE APPOINTMENT TYPE YOU SELECT. YOU CAN ONLY SCHEDULE CHEMICAL SERVICES WITH ME IF YOU ARE A CURRENT CLIENT!
There is a $33.00 NON-REFUNDABLE deposit due at check out that goes toward your services. All services rescheduled MUST submit a new deposit. If you are paying for any services up front keep in mind $33.00 of your total amount is part of your NON- Refundable deposit! Absolutely no EXTRA people if they are not being serviced. *If your hair needs to be detangled before service please text to confirm and expect to pay a extra $25.00.
Cancellation policies
If you are late after 5 minutes your appointment will be cancelled unless we talked directly regarding services. *If I have to cancel services on your behalf do to non-communication on your part anytime before your appointment, you will NOT get a refund! If you paid for services upfront 75% of your pay will be reimbursed with in 1-2 business days only if you were cancelled because you were late, AND THIS DOES NOT INCLUDE YOUR DEPOSIT!
Payment policies
All debit and credit cards are accepted.
Cash App: $MercedesLuxury. Please text if your submitting your deposit through Cashapp to confirm your appointment!